Group & Reservations Agent

The Group & Reservations Agent at Rydges Resort Hunter Valley serves as the primary point of contact for reservations and group inquiries, converting them into confirmed bookings through responsive service and commercial strategy. This fast-paced role involves managing group sales, coordinating with events and revenue teams, and ensuring an exceptional guest experience from initial contact through post-stay follow-up. The position requires strong administrative accuracy, relationship-building skills, and flexibility to work a roster including weekends and holidays.