Group Services Manager

The Group Services Manager leads the daily operations of group reservations and Delphi Administration for Loews Hotels, managing a remote team of Coordinators and Analysts. This role involves overseeing end-to-end reservation processes, maintaining system integrity, and fostering a high-performance culture while collaborating with hotel partners and meeting planners. The position requires direct leadership in hiring, coaching, and performance management to ensure operational efficiency and exceptional guest experiences.