Groups and Reservations Coordinator

The Groups and Reservations Coordinator at Four Points by Sheraton manages all incoming hotel calls, traveller requests, and outlet reservations to ensure a simplified yet exceptional guest experience. This role focuses on building strong relationships with independent travellers, coordinating bookings, and collaborating with other departments to deliver service excellence. The position requires a motivated individual with strong communication skills to handle reservation administration and support the team in a fast-paced environment.