GSC & Customer Service Specialist

The Global Supply Chain & Customer Service Specialist role supports JTI markets, domestic customers, and third-party partners by managing the movement of finished goods, semi-finished goods, and raw materials. The position involves coordinating with factories, suppliers, customers, and logistics providers to ensure timely product delivery while managing customer and material data, sales and purchase orders, and shipment documentation. This role requires proficiency in SAP, IBP, and other supply chain systems to maintain accurate records and resolve pricing discrepancies.