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GSOC Engineer at Telarix - ApplyBlast

GSOC Engineer

Telarix

15 days ago

Bengaluru, Karnataka, India

Onsite

Full Time

Junior

0 applicants

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About this role

The GSOC Engineer role involves analyzing and handling incidents discovered through standard monitoring or external customer requests. The position requires managing customer concerns via tickets, monitoring infrastructure and applications, and providing first-level support. The engineer is responsible for escalating alarms and issues promptly while generating reports for stakeholders.

Responsibilities

Handle customer requests via ticketing system or email
Monitor organization infrastructure and applications via monitoring tools
Escalate alarms and issues to the next level on time

Skills

Qualifications

Bachelor of Engineering (Electronics or computer engineer)

About Telarix

telarix.com

Discover how Telarix empowers wholesale & enterprise businesses with automated interconnect services for scaling voice, SMS, and RCS messaging. Boost revenue growth and innovation today.