Another Star
The Connect team serves as the 24/7 Guest Services for Another Star, assisting global guests with inquiries via phone, online chat, and email. As a Guest Communication Expert, you will be the primary point of contact, managing high-volume customer interactions across multiple channels to ensure resolution, satisfaction, and loyalty. The role focuses on driving contact center performance, upholding service quality standards, and enhancing the overall customer experience through proactive feedback and process improvements.
Another Star manages citizenM hotels across Europe and the US - one central crew, and a model built to keep hotels steady and guest-focused.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Another Star.
Another Star didn’t post a salary, so this is our estimate from similar listings.