Guest Experience Agent - Milan (m/f/d)
Numa(7 days ago)
About this role
A Guest Experience Agent at Numa delivers front-line support for guests across European properties, combining online communication with in-person hospitality at the property lobby. The role is a fixed-term, on-site position focused on providing consistent, personalized guest experiences that reflect Numa’s brand.
Required Skills
- Guest Communication
- Check-In
- Local Recommendations
- Problem Solving
- Teamwork
- Shift Flexibility
- Booking Systems
About Numa
numastays.comNuma is a European hospitality brand offering rooms and apartments in the continent’s trendiest neighbourhoods for short- and mid‑term stays. The company emphasizes simple, direct booking with “always best rates,” curated design-led spaces, and local neighbourhood experiences. Its website and app streamline search, booking, and stay management while offering members exclusive discounts and perks.
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