Guest Experience Agent - Night Shift (German & English speaking) (m/f/d)
Numa
About this role
Numa is seeking a remote Customer Support agent based in Portugal to handle guest communications, reservations, and inquiries for their hospitality properties. The role involves working night shifts, focusing on guest satisfaction, and collaborating with different departments.
Skills
Qualifications
About Numa
numastays.comIndustries
Hospitality
Numa is a European hospitality brand offering rooms and apartments in the continent’s trendiest neighbourhoods for short- and mid‑term stays. The company emphasizes simple, direct booking with “always best rates,” curated design-led spaces, and local neighbourhood experiences. Its website and app streamline search, booking, and stay management while offering members exclusive discounts and perks.
Recent company news
CoStarNews | Aparthotel-focused NUMA Group looks to turn tech advantage into European foothold
Nov 5, 2025
SkiftNuma Launches Premium Hotel Brand for Europe’s Cities
Oct 6, 2025
PR NewswireNUMA Group Strengthens European Leadership with Five New General Managers to Drive Regional Growth
Jul 16, 2025
THP NewsNUMA Group doubles in scale
Apr 23, 2025
Business Travel News EuropeNUMA Group launches ‘multi-brand’ strategy for European expansion
Oct 7, 2025
About Numa
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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