Accor
A Guest Experience Agent serves as the primary point of contact for hotel guests, managing check-ins and check-outs while delivering exceptional hospitality. The role involves promoting hotel amenities, sharing local knowledge, and resolving guest challenges to ensure memorable stays. Agents must collaborate with colleagues and handle reservations with accuracy while maintaining a friendly and professional demeanor.
Headquarters
Issy-Les-Moulineaux, Île-De-France, France
Company Size
10001+ employees
Founded
1967
Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,800 hotels and resorts. The company also operates around 10,000 bars & restaurants, alongside wellness facilities and flexible workspaces for leisure and business travelers. Accor delivers a broad portfolio of 45+ brands and services designed to meet diverse guest needs and experiences worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Accor.
Accor didn’t post a salary, so this is our estimate from similar listings.
27% above the average for this role