Westgate Resorts
The Guest Experience Agent ensures a smooth and positive guest experience at the Westgate Smoky Mountain Resort & Spa by managing room inventory, handling VIP arrivals, and addressing guest concerns. This role involves monitoring guest feedback, resolving complaints, and coordinating with various departments to maintain high service standards. The position requires strong communication skills and a team-oriented mindset to support career growth within the company.
Headquarters
Orlando, Florida, United States
Company Size
5001-10000 employees
Founded
1982
Westgate Resorts is a hospitality company that owns and operates a large portfolio of hotels, resorts and vacation properties across the U.S., Canada and Mexico, with many properties in resort and destination markets like Orlando, Las Vegas, Park City and Gatlinburg. The company offers hotel stays, vacation ownership (timeshare) and rentals along with resort amenities such as water parks, spas, golf, casinos and meeting/convention facilities. Westgate focuses on family-friendly vacations and group travel, marketing deals and packages for stays near major attractions and theme parks with online booking and promotions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Westgate Resorts.