Guest Experience Ambassador

As a Guest Experience Ambassador at Four Seasons Hotel Jakarta, you serve as the primary host to create meaningful emotional connections and anticipate the personalized needs of diverse guests. Acting as the heart and soul of the guest journey, you curate bespoke experiences, manage service recovery, and ensure seamless hospitality from arrival to departure in the hotel's public areas and outlets. This role requires a genuine passion for luxury service, exceptional interpersonal skills, and fluency in both Bahasa Indonesia and English to delight guests in a prestigious business district.