Guest Experience Ambassador

The Guest Experience Ambassador at Mandarin Oriental, Costa Navarino delivers exceptional, personalized service throughout the entire guest journey, from pre-arrival to departure, in alignment with Legendary Quality Experiences. The role involves coordinating pre-arrival requests, welcoming guests, conducting room orientations, and providing comprehensive information about the resort’s facilities and services. The position ensures seamless communication across departments while maintaining the highest standards of accuracy, efficiency, and attention to detail.