Guest Experience Associate
Placemakr
About this role
The Guest Experience Associate at Placemakr serves as the primary on-site point of contact for guests and residents throughout their stay. The role focuses on delivering exceptional, hospitality-driven service in a tech-enabled apartment-hotel environment. It supports the property’s mission and community norms by ensuring a safe, welcoming, and consistent experience for all stakeholders. The position is based at a Placemakr property in Phoenix, Arizona.
Skills
Qualifications
About Placemakr
placemakr.comPlacemakr operates apartment-hotels that combine apartment-style comfort with hotel convenience, offering fully furnished residences for flexible short- and long-term stays. They place properties in prime urban locations and provide hotel-like services and amenities alongside the space and privacy of an apartment. Bookings are geared toward travelers, corporate clients, and relocators who need turnkey, flexible housing solutions. Placemakr emphasizes convenience, modern design, and flexible stay options as alternatives to traditional hotels or leases.
Recent company news
News | Hilton teams up with Placemakr to debut Apartment Collection
Jan 15, 2026
Hilton Introduces Apartment Collection by Hilton: Furnished Apartment Accommodations, Hosted by Hilton
Jan 15, 2026
Breaking: Hilton, Placemakr launch Apartment Collection
Jan 15, 2026
Hilton debuts Apartment Collection, expanding in residential hospitality
Jan 15, 2026
Hilton to Launch Apartment Collection Brand in 2026 With Placemakr Partnership
Jan 15, 2026
About Placemakr
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Placemakr.
Salary
$38k
per year