Guest Experience Associate
Placemakr(1 month ago)
About this role
The Guest Experience Associate at Placemakr serves as the primary on-site point of contact for guests and residents throughout their stay. The role focuses on delivering exceptional, hospitality-driven service in a tech-enabled apartment-hotel environment. It supports the property’s mission and community norms by ensuring a safe, welcoming, and consistent experience for all stakeholders. The position is based at a Placemakr property in Phoenix, Arizona.
Required Skills
- Customer Service
- Guest Relations
- De Escalation
- Team Collaboration
- Written Communication
- Verbal Communication
- Payment Processing
- Check In Management
- Safety Compliance
- Property Management Systems
+5 more
Qualifications
- CPR Certification
About Placemakr
placemakr.comPlacemakr operates apartment-hotels that combine apartment-style comfort with hotel convenience, offering fully furnished residences for flexible short- and long-term stays. They place properties in prime urban locations and provide hotel-like services and amenities alongside the space and privacy of an apartment. Bookings are geared toward travelers, corporate clients, and relocators who need turnkey, flexible housing solutions. Placemakr emphasizes convenience, modern design, and flexible stay options as alternatives to traditional hotels or leases.
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