Guest Experience Associate

Placemakr(25 days ago)

Huntsville, ALOnsiteFull TimeJunior$38,000 - $38,000Guest Services

About this role

The Guest Experience Associate at Placemakr is an on-site role focused on delivering exceptional experiences to guests and residents at a Huntsville, AL property. The position serves as the primary point of contact throughout each stay, ensuring smooth check-ins, safe and compliant operations, and consistent, high-quality service. This role is part of the property team and contributes directly to building a welcoming, community-focused environment aligned with Placemakr’s core values. It requires physical activity and a hands-on presence throughout each shift.

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Required Skills

Customer Service
Guest Relations
Verbal Communication
Written Communication
De Escalation
Team Collaboration
Check In Procedures
Payment Processing
Property Management Systems
Time Management

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About Placemakr

placemakr.com

Placemakr operates apartment-hotels that combine apartment-style comfort with hotel convenience, offering fully furnished residences for flexible short- and long-term stays. They place properties in prime urban locations and provide hotel-like services and amenities alongside the space and privacy of an apartment. Bookings are geared toward travelers, corporate clients, and relocators who need turnkey, flexible housing solutions. Placemakr emphasizes convenience, modern design, and flexible stay options as alternatives to traditional hotels or leases.