Guest Experience - Associate
SSA Group, LLC
About this role
A Guest Experience Associate at SSA partners with cultural attractions to deliver welcoming and memorable experiences for guests, supporting admissions and membership operations while promoting a positive environment. The role emphasizes guest service, sales, and upholding company policies across multiple locations.
Skills
About SSA Group, LLC
thessagroup.comSSA Group is a hospitality and guest‑services operator that provides integrated food, retail, and ticketing solutions to cultural attractions across the United States. They partner with museums, zoos, aquariums and other mission‑driven venues to design and run culinary programs, retail merchandising, point‑of‑sale and ticketing systems, and front‑of‑house operations that enhance visitor experience and maximize earned revenue. Positioning itself as a collaborative, mission‑focused provider (“Your Mission. Together.”), SSA brings operational expertise, staffing, and revenue‑management to public-facing institutions.
About SSA Group, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for SSA Group, LLC.
Salary
$49k – $66k
per year