Guest Experience Expert - Front Desk Agent

The Guest Experience Expert - Front Desk Agent at The Gritti Palace, a Luxury Collection Hotel, sets the tone for every guest's stay by providing a warm welcome and handling check-ins, check-outs, and guest inquiries. This role involves coordinating with housekeeping, processing payments, and offering information about hotel services and the local area to ensure a seamless and special experience. The position requires a people-oriented individual with luxury hotel front office experience and fluency in English and Italian.