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© All Rights Reserved. ApplyBlast.com
Hornblower Group Inc.
The Guest Services Supervisor oversees guest service operations for all port experiences, including vessels, cruises, and private charters. This role coordinates daily booth assignments, trains agents on reservation platforms, and ensures adequate front-of-house coverage across various booking types. The supervisor acts as a liaison between the Guest Services team and marine crew to manage boarding processes, safety protocols, and guest escalations.
Headquarters
Orlando, Florida, United States
Company Size
10001+ employees
Founded
1980
Hornblower Group is a global leader in maritime transportation and sightseeing with more than a century of maritime and hospitality experience. The company operates commuter and tourist ferry services, sightseeing and dining cruises, private charters, and event and hospitality offerings across coastal and river destinations. Hornblower partners with cities and cultural sites to deliver safe, reliable transport and memorable visitor experiences by combining vessel operations with onboard dining and event services. It emphasizes scale, guest service, and sustainability to provide integrated travel and leisure solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hornblower Group Inc..
Hornblower Group Inc. didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role