Guest Experience Host Team Leader
Shell Energy Operations Pty Ltd(2 months ago)
About this role
A Guest Experience Host Team Leader at Travel + Leisure Co oversees the onsite Guest Experience Hosts at the Flynns Beach resort and represents Club Wyndham to visiting owners and guests. The role focuses on delivering exceptional hospitality and maintaining high service standards across the property's guest experience function. It is a frontline leadership position that supports guest engagement and the resort’s overall customer experience goals.
Required Skills
- Customer Service
- Scheduling
- Sales Techniques
- Rapport Building
- Guest Relations
- Communication
- Leadership
- Problem Solving
- Computer Literacy
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