Guest Experience Learning Specialist
Marina Bay Sands(3 months ago)
About this role
An Instructional Designer at Marina Bay Sands creates and curates learning initiatives to support service excellence and enhance the guest experience. The role works closely with training teams and department leaders to ensure learning content aligns with brand standards and operational goals. It leverages guest insights to inform targeted soft-skills programs and fosters a culture of continuous learning and safety.
Required Skills
- Instructional Design
- eLearning Authoring
- Copywriting
- PowerPoint
- Collaboration
- Data Analysis
- Soft Skills
- Editing
- Content Development
- Guest Experience
Qualifications
- Bachelor's Degree in Education, Communications, or Hospitality
About Marina Bay Sands
marinabaysands.comVisit the world's leading integrated resort for the largest rooftop Infinity Pool, award-winning dining, and a wide range of shopping and entertainment options.
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