Guest Experience Manager - Aman New York

Dun & Bradstreet(1 month ago)

HybridFull TimeManager$86,000 - $86,000Guest Services

About this role

A Guest Experience Manager at Aman New York delivers personalized, luxury guest relations focused on ensuring an exceptional stay from pre-arrival through post-departure. The role represents Aman’s brand and values within the flagship Manhattan property, contributing to a highly curated guest environment. The position operates across the hotel’s suites, spa, and public spaces, collaborating with internal teams to uphold Aman’s standards.

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Required Skills

Guest Relations
Reservation Management
Itinerary Planning
Complaint Resolution
Room Inspections
Amenity Coordination
Communication
Multilingual
Hospitality
Flexibility

Qualifications

Hotel School Graduate
College Degree

About Dun & Bradstreet

dnb.com

Dun & Bradstreet provides commercial data, analytics, and insights that help organizations meet sales and marketing goals, manage global supply chains, and mitigate credit risk. Backed by nearly two centuries of business data, D&B offers authoritative company intelligence, standardized firmographics, risk scores, and identifiers to support customer acquisition, supplier management, and compliance. Their platforms and APIs deliver global coverage and analytics to power finance, procurement, and go-to-market decision-making. Businesses rely on D&B for scalable, data-driven solutions that improve operational and strategic performance.

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