Guest Experience Manager for Duke's
craftncrew
About this role
The Guest Experience Manager at Craft & Crew Hospitality oversees guest service across the restaurant, ensuring optimal performance of host and expo departments, managing reservations, catering, and event coordination. This role also involves staff management, scheduling, and maintaining high standards of guest satisfaction and operational efficiency.
Skills
Qualifications
About craftncrew
craftncrew.comCraft & Crew Hospitality is a west metro restaurant group based in Hopkins, Minnesota, operating eight locations. The group offers casual dining with upscale bar fare, craft beer, and dog-friendly patios across its venues. Its portfolio includes concepts such as Pub 819, Duke's on 7, Stanley's NE Bar Room, The Howe Daily Kitchen & Bar, The Block Food + Drink, The Bar Draft House, and Wells Roadside. Guests can order online or make reservations through partner platforms.
About craftncrew
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for craftncrew.
Salary
$50k – $60k
per year