Four Seasons Hotels and Resorts

Guest Experience Manager- Four Seasons Hotel Madrid

Four Seasons Hotels and Resorts(14 days ago)

Madrid, SpainOnsiteFull TimeSenior$58,000 - $68,000Guest Experience
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About this role

The Guest Experience Manager at Four Seasons Hotel Madrid is responsible for delivering a seamless, personalized guest experience from pre-arrival to departure, ensuring high standards of luxury and service. They oversee the full guest experience department, manage VIPs, coordinate with multiple departments, and lead team development to create memorable moments that inspire guest loyalty.

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Required Skills

  • Leadership
  • Opera
  • Communication
  • Organizational Skills
  • Problem Solving
  • Guest Relations
  • Team Management
  • Fluency Spanish
  • Fluency English
  • Conflict Resolution
Four Seasons Hotels and Resorts

About Four Seasons Hotels and Resorts

fourseasons.com

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