Guest Experience Manager
Starwood Hotels(2 months ago)
About this role
A Guest Experience Manager at Starwood Hotels represents the brand’s luxury, nature-inspired hospitality and helps ensure guests enjoy personalized, high-end stays. The role aligns with the company’s mission-driven, sustainability-focused culture and emphasizes delivering exceptional experiences for discerning travelers.
Required Skills
- Guest Engagement
- Pre-Arrival
- VIP Handling
- Feedback Management
- Team Leadership
- Communication Skills
- Guest Relations
- Problem Resolution
- Luxury Service
About Starwood Hotels
starwoodhotels.comStarwood Hotels is a hotel brand management company that operates the award-winning 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties.
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