Guest Experience Manager
Four Seasons Hotels and Resorts(14 days ago)
About this role
The Guest Experience Manager is responsible for overseeing and personalizing VIP guest experiences, ensuring high standards of service and communication, and collaborating across departments to enhance guest satisfaction. The role emphasizes creating memorable and tailored experiences for guests, acting as a point of contact, and resolving issues promptly.
Required Skills
- Hospitality
- Customer Service
- Communication
- Program Management
- Event Planning
- Leadership
- Guest Relations
- Problem Solving
- English
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
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