Guest Experience Manager
Four Seasons Hotels and Resorts(12 days ago)
About this role
Four Seasons Hotel Silicon Valley is seeking a Guest Experience Manager to oversee the creation and enhancement of the guest journey, ensuring personalized and exceptional service. The role involves leading operational teams, managing elite guests' experiences, and driving service excellence across departments in a luxury hospitality setting.
Required Skills
- Guest Experience
- Leadership
- Customer Service
- Emotional Intelligence
- Operational Management
- Service Recovery
- Data Analysis
- Team Building
- Luxury Hospitality
- Communication
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
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