The Horseshoe
The Guest Experience Manager will oversee guest bookings, reservations, and VIP relations at a new high-end pub and dining venue opening in September 2026, ensuring a seamless and personalized arrival experience. This role involves collaborating with front-of-house teams to maintain exceptional service standards, resolve guest inquiries, and drive loyalty initiatives while setting the tone for a warm and welcoming hospitality environment.
The Horseshoe is a casual American bar and kitchen located in Charlotte, NC, known for consistent brunch and classic American plates. The restaurant offers a lively game-day atmosphere with TVs, cheap drinks, and friendly service. They also provide catering and private event hosting for birthdays, corporate functions, weddings, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Horseshoe.
The Horseshoe didn’t post a salary, so this is our estimate from similar listings.
439% above the average for this role
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