Mall of America
The Guest Experience Manager oversees ticketing, guest entry, and service operations across the American Dream entertainment complex, leading a team to deliver exceptional guest experiences and resolve issues. This role manages training, budgets, inventory, and collaborates with HR, security, and cash operations to ensure efficient and safe guest services.
Headquarters
Bloomington, Minnesota, United States
Company Size
5001-10000 employees
Founded
1992
Mall of America is a large retail, entertainment, and attractions complex in Bloomington, Minnesota, that has welcomed millions of visitors since opening in 1992. The center houses more than 500 stores, dozens of restaurants, and major attractions such as Nickelodeon Universe indoor theme park, SEA LIFE Aquarium, and family-oriented experiences like the Crayola Experience. Beyond shopping and dining, Mall of America stages events, hosts seasonal programming, and serves as a major Midwest tourism and convention draw, with convenient transit connections to the Minneapolis–Saint Paul area.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mall of America.
Mall of America didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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