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InterContinental Perth
This role leads the Guest Experience Team to deliver personalized and memorable stays for IHG One Rewards Elite Members, VIPs, and returning guests. The position oversees the Instant Service Centre, manages service recovery, and drives the hotel's loyalty recognition and guest satisfaction programs. It involves analyzing guest feedback trends, coaching team members, and collaborating with operational departments to ensure exceptional service standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for InterContinental Perth.
InterContinental Perth didn’t post a salary, so this is our estimate from similar listings.
119% above the average for this role