Guest Experience Representative - Broadmeadows Central

The Guest Experience Representative serves as the frontline ambassador for Vicinity, a major Australian real estate and retail group, ensuring exceptional service and a welcoming environment for customers, retailers, and staff. Acting as the primary point of contact, this role involves managing enquiries across multiple channels, liaising with centre management and operations teams, and resolving issues to maintain high standards. The position focuses on delivering personalized recommendations, supporting retailer relationships, and upholding the company's core values of respect, integrity, and customer focus within the shopping center ecosystem.