Four Seasons Hotels and Resorts

Guest Experience Supervisor

Four Seasons Hotels and Resorts(25 days ago)

Los Cabos, MexicoOnsiteFull TimeMedior$0 - $0Guest Experience
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About this role

The Guest Experience Supervisor at Four Seasons Resort and Residences Los Cabos at Costa Palmas is a mid-level hospitality role dedicated to upholding the brand’s luxury service and guest-centric culture. This position supports the Guest Experience leadership team and contributes to delivering personalized, high-quality stays for resort guests and VIPs. The role is embedded within the resort’s frontline operations and reflects Four Seasons’ commitment to exceptional employee and guest experiences.

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Required Skills

  • Guest Relations
  • Service Recovery
  • VIP Personalization
  • Butler Management
  • Team Leadership
  • Staff Training
  • Communication
  • Problem Solving
  • Emotional Intelligence
  • Cultural Sensitivity

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Qualifications

  • Bachelor's Degree in Hospitality Management or Related Field
Four Seasons Hotels and Resorts

About Four Seasons Hotels and Resorts

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