Guest Experience - Supervisor

SSA Group, LLC

5 months ago

Sanford, FL

Onsite

Full Time

Medior

0 applicants

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About this role

SSA Group is seeking a Guest Experience Supervisor for cultural attractions such as zoos and aquariums. The role focuses on managing guest services, supervising ticketing and membership operations, and leading a team to ensure a memorable guest experience. The position emphasizes inclusivity, community engagement, and operational excellence.

Skills

About SSA Group, LLC

thessagroup.com

SSA Group is a hospitality and guest‑services operator that provides integrated food, retail, and ticketing solutions to cultural attractions across the United States. They partner with museums, zoos, aquariums and other mission‑driven venues to design and run culinary programs, retail merchandising, point‑of‑sale and ticketing systems, and front‑of‑house operations that enhance visitor experience and maximize earned revenue. Positioning itself as a collaborative, mission‑focused provider (“Your Mission. Together.”), SSA brings operational expertise, staffing, and revenue‑management to public-facing institutions.