Guest Operations Specialist
Extenteam Client Roles(1 day ago)
About this role
Extenteam is seeking a Guest Operations Specialist responsible for managing guest communications, reservation processes, and operational support to ensure guest satisfaction and positive reviews. The role plays a key part in maintaining high standards of service in a fast-paced, remote environment, contributing to the company's growth and customer success in the vacation rental industry.
Required Skills
- Customer Service
- Reservation Management
- Guest Communication
- PMS Platforms
- Booking Platforms
- Excel
- Google Workspace
- Problem Solving
- Hospitality
- Communication
About Extenteam Client Roles
extenteam.comExtenteam is a remote staffing agency that specializes in property management and hospitality, offering virtual assistants and staffing solutions for vacation rentals. They serve property managers and hosts of all sizes, promising up to 60% savings compared with local hiring. Extenteam’s teams support day-to-day operations—guest communication, reservations, listing and back‑office tasks—so owners and managers can scale portfolios more efficiently. Clients choose them for specialty remote talent, flexibility, and cost savings.
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