Etihad Airways
The Guest Recovery Controller plays a vital role in maintaining smooth airline operations during disruptions by making real-time decisions and coordinating with cross-functional teams. This position involves managing passenger re-accommodation, executing contingency plans, and monitoring overbooked flights to minimize guest impact and optimize network recovery. The role requires working in a fast-paced 24/7 environment to deliver effective solutions that balance guest experience with operational and commercial priorities.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Etihad Airways.
Etihad Airways didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role