Leonardo Hotels
A Guest Relation Manager leads operational teams across over 55 hotels in the UK & Ireland, ensuring exceptional guest care and service delivery. The role involves managing recruitment, resolving escalated complaints, driving business revenue goals, and maintaining departmental budget adherence while upholding Health and Safety regulations.
Leonardo Hotels offers 315+ hotels across 137+ destinations in Europe, the UK, and Israel, with brands ranging from Boutique and Royal Hotels to NYX Hotels. Guests can book directly online with a lowest price guarantee and enjoy benefits through the free AdvantageCLUB loyalty programme, including 10% off online bookings. The company also caters to corporate clients, groups, and meetings & events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Leonardo Hotels didn’t post a salary, so this is our estimate from similar listings.