Guest Relations Agent, Front Office (FT)
Pendry Hotels(3 months ago)
About this role
A Guest Relations Agent at Montage International conducts pre-arrival outreach to assist guests with arrangements, activities, and experiences and ensures an excellent guest experience throughout their stay. The role serves as an initial point of contact and helps cultivate positive guest relationships before, during, and after stays.
Required Skills
- Guest Relations
- Customer Service
- Telephone Etiquette
- Guest Recovery
- MS Office
- Organization
- Time Management
- Communication
Qualifications
- College Degree Preferred
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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