Accor

Guest Relations Agent - Russian/German Speaker

Accor

3 months ago
Ajman, United Arab Emirates
Onsite
Full Time
Medior
0 applicants
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Accor
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About this role

The Guest Relations Agent provides personalized service to hotel guests, especially VIPs and international travelers, ensuring a high-quality guest experience. The role involves managing guest inquiries, coordinating services, and maintaining strong communication with various hotel departments to meet guest needs effectively.

Skills

Qualifications

Diploma in Hospitality Management or related fieldMinimum 1–2 years of experience in Guest Relations, Concierge, or Front Office
Accor

About Accor

accor.com

Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,700 hotels and resorts. The company also operates around 10,000 bars & restaurants, alongside wellness facilities and flexible workspaces for leisure and business travelers. Accor delivers a broad portfolio of brands and services designed to meet diverse guest needs and experiences worldwide.

About Accor

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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