Guest Relations Agent
Pendry Hotels(2 months ago)
About this role
A Guest Relations Agent at Montage International handles pre-arrival guest communications to assist with arrangements, activities, and experiences. The role focuses on building and maintaining positive guest relationships before arrival and after departure to enhance overall guest satisfaction at the resort.
Required Skills
- Telephone Etiquette
- Guest Recovery
- Customer Service
- MS Office
- Relationship Building
- Time Management
- Adaptability
- Problem Solving
- Reservations
Qualifications
- College Degree Preferred
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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