Guest Relations Agent
Westgate Resorts
About this role
A Guest Relations Agent at a resort is responsible for supporting guest experience by responding to inquiries, handling luggage and transportation, and coordinating with various departments to ensure smooth arrivals and departures. The role emphasizes customer service, communication, and operational support within a hospitality environment.
Skills
About Westgate Resorts
westgateresorts.comWestgate Resorts is a hospitality company that owns and operates a large portfolio of hotels, resorts and vacation properties across the U.S., Canada and Mexico, with many properties in resort and destination markets like Orlando, Las Vegas, Park City and Gatlinburg. The company offers hotel stays, vacation ownership (timeshare) and rentals along with resort amenities such as water parks, spas, golf, casinos and meeting/convention facilities. Westgate focuses on family-friendly vacations and group travel, marketing deals and packages for stays near major attractions and theme parks with online booking and promotions.
About Westgate Resorts
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Westgate Resorts.
Salary
$47k – $65k
per year