Hilton
The Guest Relations Agent role focuses on delivering exceptional hospitality by ensuring seamless check-in and check-out processes while creating memorable experiences for every guest. This position involves providing comprehensive hotel and local area knowledge, resolving guest inquiries and concerns with care, and coordinating special arrangements for VIP and loyal guests. The role emphasizes up-selling hotel services and maintaining a warm, welcoming atmosphere throughout the guest's stay.
Headquarters
Tysons, Virginia, United States
Company Size
10001+ employees
Founded
1919
Hilton is a global hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded in 1919, it operates multiple brands across different market segments, catering to both leisure and business travelers. Hilton is renowned for its commitment to customer service and innovation in the hospitality industry, offering perks like the Hilton Honors loyalty program which provides members with exclusive benefits. With a presence in cities around the world, Hilton continues to expand its reach and enhance guest experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hilton.
Hilton didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role