Guest Relations Assistant
Marriott Vacations Worldwide(27 days ago)
About this role
A Guest Services team member responsible for ensuring MVCI customers have a smooth, comfortable stay and that guest satisfaction meets company standards. The role involves engaging with guests, monitoring arrival and departure flow, and maintaining strong relationships across hotel departments while upholding company policies and confidentiality.
Required Skills
- Guest Relations
- Customer Service
- Communication
- Teamwork
- Conflict Resolution
- Quality Assurance
- Policy Compliance
- PMS
- Stock Control
About Marriott Vacations Worldwide
marriottvacationsworldwide.comWe strive to create the most expansive, immersive world of vacation and leisure experiences. We develop premium resorts and innovative travel options around...
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