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Guest Relations Coordinator, Hope Lodge at American Cancer Society - ApplyBlast

Guest Relations Coordinator, Hope Lodge

American Cancer Society

1 day ago

Charleston, South Carolina, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Guest Relations Coordinator at Hope Lodge manages guest referrals, check-ins, and coordinates guest services to ensure a welcoming experience for patients and caregivers. This role supervises concierge coverage, maintains guest records, and ensures smooth operations of front desk services. The position focuses on delivering excellent customer service while supporting the American Cancer Society's mission to end cancer.

Responsibilities

Manage guest referrals, screening, and room allocation to maximize occupancy
Supervise front desk operations including phone inquiries and guest requests
Resolve guest concerns and implement service recovery solutions

Skills

About American Cancer Society

cancer.org

Headquarters

Atlanta, Georgia, United States

Company Size

5001-10000 employees

Founded

1913

View Profile

The American Cancer Society is a nonprofit health organization dedicated to ending cancer through research, patient support, and education. They offer a range of patient services including free rides to treatment, lodging assistance, and a 24/7 cancer helpline, as well as funding cancer research and advocacy. Their work spans prevention, early detection, treatment guidance, and support for patients, survivors, and caregivers.