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Guest Relations Coordinator (MVC) at Marriott Vacations Worldwide - ApplyBlast

Guest Relations Coordinator (MVC)

Marriott Vacations Worldwide

3 months ago

3.7 on Glassdoor

Orlando, Florida

Onsite

Part Time

Junior

0 applicants

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About this role

A Guest Relations Coordinator at Marriott Vacation Club provides concierge-style services to guests on promotional vacation packages through phone engagement. The role involves conducting pre-arrival calls, communicating package benefits, suggesting local attractions, and resolving guest issues while leveraging local area expertise.

Responsibilities

Conduct pre-arrival calls to guests on promotional packages
Engage with guests to provide elevated customer service by phone
Communicate vacation package benefits and confirm booking details
Suggest local attractions and restaurant recommendations to guests
Resolve guest issues using effective problem resolution techniques

Skills

About Marriott Vacations Worldwide

marriottvacationsworldwide.com

Headquarters

Orlando, Florida, United States

Company Size

10001+ employees

Founded

1984

View Profile

We strive to create the most expansive, immersive world of vacation and leisure experiences. We develop premium resorts and innovative travel options around...