Guest Relations Coordinator
Accor
About this role
The Guest Relations Coordinator supports all guest experience functions by assisting with guest interactions, service recovery, VIP coordination, and concierge support. The role is highly guest-facing, ensuring seamless and personalized service from pre-arrival to departure, and acts as a liaison between guests and internal departments.
Skills
About Accor
accor.comAccor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,700 hotels and resorts. The company also operates around 10,000 bars & restaurants, alongside wellness facilities and flexible workspaces for leisure and business travelers. Accor delivers a broad portfolio of brands and services designed to meet diverse guest needs and experiences worldwide.
About Accor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $54k
per year