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Guest Relations Coordinator at Starwood Hotels - ApplyBlast

Guest Relations Coordinator

Starwood Hotels

3 months ago

3.8 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

A Guest Relations Coordinator at Starwood Hotels delivers a seamless, elevated experience for VIP guests by managing communications, coordinating arrangements, and tracking arrivals. The role involves partnering with Housekeeping and In-Room Dining to ensure polished operations while maintaining accurate guest records and inventory in a fast-paced luxury environment.

Responsibilities

Manage VIP communications and respond to requests promptly
Coordinate guest arrangements including room preferences and dining
Track arrivals and room readiness while partnering with Housekeeping
Prepare upcoming reservations and maintain accurate guest records
Monitor amenity orders, costs, and delivery for monthly reporting

Skills

About Starwood Hotels

starwoodhotels.com

Headquarters

Miami, Florida, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Starwood Hotels is a luxury hotel brand management company that operates the award-winning 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. With a mission to improve the planet one hotel at a time, the company blends sustainability with high-end hospitality across its global portfolio of hotels, resorts, residences, restaurants, and wellness experiences.