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Guest Relations Coordinator at Marriott Vacations Worldwide - ApplyBlast

Guest Relations Coordinator

Marriott Vacations Worldwide

3 months ago

3.7 on Glassdoor

Ko Olina, Hawaii, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Guest Relations Coordinator at Marriott's Ko Olina Beach Club provides concierge-style service to guests on promotional vacation packages, handling pre-arrival calls, offering local recommendations, and resolving issues. The role requires strong communication skills, local area knowledge, and fluency in Japanese and English.

Responsibilities

Conduct pre‑arrival calls to guests
Engage with guests and provide elevated phone service
Communicate benefits and confirm details of vacation packages
Recommend local attractions and restaurant options
Resolve guest issues and provide effective problem solutions

Skills

About Marriott Vacations Worldwide

marriottvacationsworldwide.com

Headquarters

Orlando, Florida, United States

Company Size

10001+ employees

Founded

1984

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We strive to create the most expansive, immersive world of vacation and leisure experiences. We develop premium resorts and innovative travel options around...