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Guest Relations Manager, Hope Lodge at American Cancer Society - ApplyBlast

Guest Relations Manager, Hope Lodge

American Cancer Society

5 months ago

Oklahoma City, Oklahoma

Onsite

Full Time

Senior

0 applicants

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About this role

The Guest Relations Manager at the American Cancer Society leads guest relations and front desk operations to ensure a seamless experience for patients and caregivers. The role involves managing referrals, room allocations, and supervising the guest relations and concierge team to optimize satisfaction and operational efficiency.

Responsibilities

Manage guest referrals and check-ins for timely registration
Supervise concierge staff and provide training for excellent service
Coordinate guest amenities, transportation, and special accommodations
Maintain guest records and room inventory accurately
Conduct inspections of guest rooms and public areas for readiness

Skills

Qualifications

Bachelor's DegreeHigh School Diploma

About American Cancer Society

cancer.org

Headquarters

Atlanta, Georgia, United States

Company Size

5001-10000 employees

Founded

1913

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The American Cancer Society is a nonprofit health organization dedicated to ending cancer through research, patient support, and education. They offer a range of patient services including free rides to treatment, lodging assistance, and a 24/7 cancer helpline, as well as funding cancer research and advocacy. Their work spans prevention, early detection, treatment guidance, and support for patients, survivors, and caregivers.