Accor

Guest Relations Manager

Accor

20 days ago
Miami Beach, FL
Onsite
Full Time
Manager
0 applicants
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Accor
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About this role

The Guest Relations Manager oversees all guest experience functions at the hotel, including managing guest service teams, concierge, and VIP services. The role focuses on enhancing guest satisfaction through proactive management, staff leadership, and collaboration with hotel departments to maintain high service standards.

Skills

Accor

About Accor

accor.com

Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,700 hotels and resorts. The company also operates around 10,000 bars & restaurants, alongside wellness facilities and flexible workspaces for leisure and business travelers. Accor delivers a broad portfolio of brands and services designed to meet diverse guest needs and experiences worldwide.

About Accor

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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