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© All Rights Reserved. ApplyBlast.com
Soho House
The Guest Relations Manager is responsible for managing pre-arrival arrangements and providing personalized service to VIP and special-segment guests to ensure high satisfaction levels. This role involves coordinating guest requests and complaints, conducting VIP room inspections, and monitoring online reviews to improve the guest experience. The position also requires training and supervising the Guest Relations team while supporting event operations and maintaining health and safety standards.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1995
Soho House is a private members’ club and lifestyle brand with a global network of members’ clubs across Europe, North America, and Asia. In addition to clubs, it operates restaurants, cinemas, workspaces, spas, and bedrooms, creating spaces for socializing, culture, and collaboration. The brand targets professionals in the creative industries and emphasizes design-forward environments, curated programming, and a membership-based hospitality experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Soho House.
Soho House didn’t post a salary, so this is our estimate from similar listings.
29% above the average for this role