Hilton
The Guest Relations Manager serves as the primary point of contact for guests, ensuring personalized attention and support to enhance their stay and build loyalty. This role involves managing special requests, delivering tailored VIP services, and resolving guest concerns professionally. The position requires collaboration with various departments to ensure smooth service delivery and maintain high service standards.
Headquarters
Tysons, Virginia, United States
Company Size
10001+ employees
Founded
1919
Hilton is a global hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded in 1919, it operates multiple brands across different market segments, catering to both leisure and business travelers. Hilton is renowned for its commitment to customer service and innovation in the hospitality industry, offering perks like the Hilton Honors loyalty program which provides members with exclusive benefits. With a presence in cities around the world, Hilton continues to expand its reach and enhance guest experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hilton.
Hilton didn’t post a salary, so this is our estimate from similar listings.
53% above the average for this role
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Guest Relations Agent
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