Dave & Buster's

Guest Relations Representative

Dave & Buster's

9 days ago
Coppell, TX
Hybrid
Full Time
Junior
0 applicants
Dave & Buster's
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About this role

A Guest Relations Representative at Dave & Buster's manages escalations from high-level sources like the CEO's office and social media, aiming to resolve guest concerns and recover guest experiences. The role requires strong communication, research, and problem-solving skills, with a focus on delivering exceptional service across various channels.

Skills

Qualifications

Business coursework or equivalent experience
Dave & Buster's

About Dave & Buster's

daveandbusters.com

Industries

Hospitality

Eat, drink, play and watch sports at your local Dave & Buster's! Fun for the whole gang - no group is too large - Contact a planner today

About Dave & Buster's

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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